Job Description
Join Jacksonville's premier customer service team at our exclusive hiring event! ConnectOne Solutions is seeking motivated individuals to deliver exceptional support experiences for Fortune 500 clients. Enjoy competitive pay, comprehensive benefits, and career advancement opportunities in a dynamic, tech-enabled environment.
Why Join Us?
- On-the-spot interviews with hiring managers
- Sign-on bonuses for qualified candidates
- Free parking and flexible scheduling options
- Professional development programs
Responsibilities
- Handle inbound/outbound calls with empathy and professionalism
- Resolve customer inquiries regarding products/services
- Maintain detailed records in CRM systems
- Meet/exceed performance metrics (quality/speed)
- Collaborate with team members to resolve complex issues
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent (college preferred)
- 6+ months customer service experience
- Strong typing skills (40+ WPM)
- Proficiency with Windows OS and MS Office
- Clear communication in English/Spanish bilingual a plus
- Ability to work flexible shifts including evenings/weekends
- Pass background/drug screening