Job Description
Urgent Hiring: Start Your Career with Paid Training in New York!
We are seeking dedicated Local Customer Service Representatives to join our dynamic team. If you are looking for a stable career with growth potential and comprehensive paid training, this is the opportunity for you.
As a representative, you will be the primary point of contact for our valued clients, ensuring their needs are met with efficiency and empathy. We provide all the tools and training you need to succeed.
Responsibilities
- Handle inbound and outbound customer inquiries with professionalism and courtesy.
- Resolve complex issues and provide accurate information to customers.
- Process transactions, returns, and exchanges accurately.
- Document customer interactions and account details in the CRM system.
- Collaborate with cross-functional teams to improve service delivery.
- Maintain a high level of product knowledge through continuous learning.
Qualifications
- High school diploma or GED required.
- Strong verbal and written communication skills.
- Ability to type 35+ WPM and navigate multiple computer windows simultaneously.
- Previous customer service experience is a plus but not required.
- Reliable internet connection and quiet workspace.
- Must be available to work flexible shifts, including evenings and weekends.