Job Description
Join our award-winning customer support team in Oklahoma City! We're seeking dedicated Weekend Shift Call Center Agents with paid training. Enjoy competitive pay, comprehensive benefits, and career growth opportunities in a dynamic environment. No experience necessary – we provide all the training you need to succeed!
Why Work With Us?
- Full-time weekend schedule with premium pay differential
- Free paid training program (2 weeks)
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve inquiries regarding products, services, and billing
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics for call quality and efficiency
- Collaborate with team members to resolve complex issues
- Adhere to company policies and regulatory requirements
- Participate in ongoing training and development sessions
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Ability to type 30+ WPM with accuracy
- Reliable internet connection and quiet home office space (if remote)
- Flexibility to work weekends and holidays
- Basic computer proficiency
- Positive attitude and problem-solving mindset
- No prior experience required – training provided!