Job Description
Are you looking for a rewarding career in customer service? Do you want to join a dynamic team that values your potential and provides you with the tools to succeed? Apex Support Solutions is currently hiring Customer Service Representatives in Wichita, KS. We are looking for motivated individuals who are eager to learn, regardless of prior experience.
We offer comprehensive paid training to ensure you have all the skills necessary to excel in your role. If you possess excellent communication skills and a desire to help others, we want to hear from you.
Why Join Us?
- Competitive hourly rate ($15.00 - $18.00).
- Comprehensive paid training program.
- Flexible schedule options.
- Opportunities for career advancement.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat in a professional and timely manner.
- Resolve customer issues and complaints with empathy and efficiency.
- Accurately document customer interactions and update our database systems.
- Build rapport with customers to ensure satisfaction and loyalty.
- Collaborate with team members and supervisors to address complex account issues.
- Identify opportunities to upsell products or services based on customer needs.
Qualifications
- High school diploma or GED equivalent required.
- Strong verbal and written communication skills.
- Basic computer proficiency and typing speed of 35+ WPM.
- Reliable internet connection and a quiet workspace.
- Ability to work flexible hours, including weekends and evenings.
- A positive attitude and a willingness to learn new processes.