Job Description
Launch your career in customer service with our comprehensive paid training program! No experience necessary—just bring your positive attitude and willingness to learn. At Apex Solutions Group, we invest in our team members through industry-leading training, competitive benefits, and clear growth paths. Join our award-winning support team in Columbus, OH, and start your journey toward becoming a customer service professional.
What We Offer:
- 4-week paid training program ($18/hour)
- Comprehensive health/dental/vision insurance
- Tuition reimbursement for further certifications
- Clear advancement opportunities to Team Lead
- Modern downtown Columbus workspace
Responsibilities
- Resolve customer inquiries via phone, email, and chat
- Document interactions in CRM systems with precision
- Collaborate with technical teams for complex issues
- Maintain customer satisfaction metrics above 95%
- Participate in monthly skill development workshops
- Adapt to new technologies and processes
- Support team goals during peak volume periods
Qualifications
- High school diploma or equivalent (required)
- Zero experience necessary – training provided
- Strong verbal communication skills
- Ability to type 35+ WPM
- Proficient in basic computer applications
- Flexible schedule availability (including weekends)
- Positive problem-solving mindset
- Background check and drug screen required