Job Description
Join our award-winning customer service team with a comprehensive paid training program! We're urgently hiring motivated individuals in Memphis, TN to become Customer Service Representatives. No experience required – we'll provide all the training you need to succeed. Enjoy competitive pay, benefits, and a supportive environment where your growth is our priority. Transform your career with industry-leading tools and mentorship from day one.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics for quality and speed
- Collaborate with team members to improve service delivery
- Adhere to company policies and compliance standards
- Continuously improve product knowledge
Qualifications
- High school diploma or equivalent
- Strong communication and active listening skills
- Basic computer proficiency
- Ability to work flexible shifts (including evenings/weekends)
- Problem-solving mindset with attention to detail
- Passion for helping others
- Willingness to complete paid training program
- Background check clearance required