Job Description
Are you looking for a stable career with weekly pay and paid training? Apex Support Solutions is expanding our team in Virginia and is looking for enthusiastic individuals to join our Customer Service department.
We are hiring for roles covering Austin, TX and Virginia, offering flexible options for local candidates. No prior experience is necessary—we provide comprehensive training to get you up to speed.
Why Join Us?
- Weekly Paychecks: Get paid every week to cover your bills on time.
- Paid Training: Learn the ropes with zero upfront cost to you.
- Competitive Benefits: Medical, dental, and vision insurance available.
- Career Growth: Clear paths for advancement within the company.
Don't miss this opportunity to start a rewarding career in the call center industry.
Responsibilities
- Answer inbound and outbound calls from customers regarding products and services.
- Resolve customer inquiries and complaints efficiently and professionally.
- Document customer interactions and account information accurately in CRM software.
- Provide accurate information regarding pricing, promotions, and technical support.
- Collaborate with team leads to improve service quality and customer satisfaction scores.
Qualifications
- High school diploma or GED equivalent.
- Must be at least 18 years of age.
- Basic computer proficiency and typing skills (30+ WPM).
- Strong verbal communication skills with a friendly demeanor.
- Ability to work in a fast-paced, target-driven environment.
- Willingness to undergo a background check and drug screen.