Job Description
Launch Your Career in Customer Service with Paid Training!
Join Elite Support Solutions and transform your passion for helping others into a rewarding career! We're seeking motivated individuals in Florida and Virginia for our paid training program as Customer Service Representatives. Enjoy weekly pay, comprehensive benefits, and clear advancement opportunities in a dynamic, supportive environment.
What We Offer:
- PAID 4-week training program ($15/hr during training)
- Weekly paychecks (no waiting for monthly cycles!)
- Health/dental/vision insurance after 60 days
- 401(k) with company match
- Paid time off and flexible scheduling
- Clear career path to leadership roles
Our team culture values growth, recognition, and work-life balance. If you're a natural problem-solver with excellent communication skills, apply today!
Responsibilities
- Resolve customer inquiries via phone, email, and chat
- Process orders, returns, and account updates
- Document interactions in CRM systems
- Meet/exceed performance metrics (CSAT, FCR)
- Collaborate with team to improve processes
- Escalate complex issues to senior agents
- Participate in ongoing coaching sessions
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Typing speed: 35+ WPM
- Strong written/verbal communication skills
- Proficient with Microsoft Office & CRM software
- Ability to work flexible shifts (including weekends)
- Positive attitude with problem-solving mindset
- Must pass background/drug screening