Job Description
Are you looking for a rewarding career in customer service? National Support Solutions is hosting a special Hiring Event in Albuquerque, NM, to find dedicated Customer Service Representatives to join our growing team.
We offer flexible part-time schedules, competitive pay, and a supportive work environment. Whether you are an experienced professional or just starting your career, we want to hear from you!
Why Join Us?
- Competitive hourly rate: $18.00 - $22.00
- Flexible part-time shifts to fit your lifestyle
- On-the-job training and professional development
- Supportive and inclusive company culture
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
- Resolve customer complaints and issues with empathy and efficiency.
- Process orders, returns, and exchanges accurately.
- Document all customer interactions and transactions in our CRM system.
- Collaborate with team members to ensure high-quality service standards.
- Upsell products and services where appropriate.
Qualifications
- High school diploma or equivalent (GED).
- Previous customer service experience is a plus, but not required.
- Strong verbal and written communication skills.
- Proficiency with basic computer applications and typing.
- Ability to work in a fast-paced, high-volume environment.
- Must be available for flexible shifts, including evenings and weekends.