Job Description
Are you looking for a rewarding career in Charlotte, NC? Piedmont Support Services is hosting a Hiring Event to find talented individuals for our growing team of Customer Service Representatives. We are seeking friendly, service-oriented professionals to join us on a part-time basis, offering competitive pay and a chance to make a real impact in our community.
Why Join Our Team?
- Competitive hourly rate ranging from $15.00 to $20.00.
- Flexible scheduling to accommodate your lifestyle.
- Comprehensive training provided for all new hires.
- A collaborative and inclusive work environment.
Don't miss this opportunity to advance your career in North Carolina. We invite you to attend our hiring event to learn more and apply in person!
Responsibilities
- Provide exceptional customer support via phone, email, and live chat.
- Resolve customer inquiries and complaints in a timely and professional manner.
- Assist customers with product information, account management, and billing inquiries.
- Maintain accurate and up-to-date records of all customer interactions.
- Collaborate with team members to ensure a seamless customer experience.
- Identify opportunities to cross-sell or upsell products based on customer needs.
Qualifications
- High school diploma or GED equivalent required.
- Basic computer proficiency (Microsoft Office Suite).
- Strong verbal and written communication skills.
- Ability to work flexible shifts, including evenings and weekends.
- Previous customer service experience is preferred but not mandatory.
- A positive attitude and a genuine desire to help others.