Job Description
Join our dynamic team as a Part-Time Customer Service Representative in San Antonio! We're seeking enthusiastic individuals to deliver exceptional customer experiences with immediate start opportunities. This role offers flexible hours and the chance to develop valuable communication skills in a supportive environment.
Responsibilities
- Resolve customer inquiries via phone, email, and chat with professionalism
- Process orders, returns, and exchanges accurately
- Update customer information in CRM systems
- Collaborate with team members to resolve complex issues
- Document all interactions in company databases
- Meet performance metrics for call quality and resolution times
Qualifications
- High school diploma or equivalent
- 1+ years customer service experience
- Excellent verbal and written communication skills
- Proficiency with Microsoft Office and CRM software
- Ability to multitask in a fast-paced environment
- Strong problem-solving abilities
- Available to work evenings and weekends