Job Description
Join Tampa's premier call center and launch your customer service career! We're hosting an exclusive hiring event for motivated individuals ready to make a difference. Enjoy competitive pay, comprehensive benefits, and a supportive team environment. No experience necessary – we provide paid training!
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve inquiries using CRM software and knowledge base tools
- Document interactions accurately in customer records
- Meet performance metrics for call quality and resolution time
- Collaborate with team members to improve service delivery
- Participate in ongoing training and development programs
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong verbal communication and active listening skills
- Ability to navigate multiple software systems simultaneously
- Positive attitude and resilience in fast-paced environments
- Reliable transportation for in-person hiring event
- Basic computer proficiency with typing speed of 30+ WPM