Job Description
Join our award-winning customer service team in Tampa! We're urgently hiring motivated individuals for entry-level Customer Service Representative positions with paid training included. No experience required – we'll equip you with all the skills needed to succeed in a dynamic, supportive environment. Enjoy competitive pay, comprehensive benefits, and career growth opportunities in one of Florida's most vibrant cities.
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Resolve inquiries efficiently while maintaining high satisfaction scores
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service processes
- Meet/exceed performance metrics including call quality and resolution times
- Participate in ongoing training and development programs
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Ability to work in a fast-paced, team-oriented environment
- Basic computer literacy with willingness to learn new systems
- Positive attitude and problem-solving mindset
- Reliable internet connection for remote work options
- Must pass background check and drug screening