Job Description
Immediate Start Available: Urgently Hiring Customer Service Representatives in San Francisco!
Join our award-winning call center team and deliver exceptional customer experiences. We're seeking motivated professionals to handle inbound/outbound calls, resolve inquiries, and drive customer satisfaction. This is your chance to launch a rewarding career with growth opportunities and competitive compensation.
Why Join Us?
- Comprehensive training program
- Health, dental, and vision benefits
- Performance-based bonuses
- Flexible scheduling options
- Modern downtown location
Responsibilities
- Handle 50-70 inbound/outbound calls daily with professionalism
- Resolve customer inquiries regarding products, services, and billing
- Document interactions accurately in CRM systems
- Meet/exceed quality and productivity metrics
- Collaborate with team members to resolve complex issues
- Upsell products/services when appropriate
- Participate in ongoing training and coaching
Qualifications
- High school diploma or equivalent (college degree preferred)
- 1+ years customer service/call center experience
- Strong typing skills (40+ WPM)
- Proficiency with CRM software (e.g., Salesforce)
- Excellent communication and problem-solving skills
- Ability to work flexible shifts (including evenings/weekends)
- Clear and articulate verbal communication
- U.S. work authorization required