Job Description
Join our exclusive hiring event for weekend call center positions in Minneapolis! Apex Solutions Group is seeking passionate Customer Service Representatives to deliver exceptional experiences to our clients. This is your opportunity to start a rewarding career with competitive pay, comprehensive training, and a supportive team environment. Event Details: October 15-16, 2023 | 9:00 AM - 5:00 PM | 800 Nicollet Mall, Minneapolis. What We Offer: Flexible weekend schedules, performance bonuses, career advancement paths, and free on-site parking. Why Apply? We're hiring immediately for both day and weekend shifts. No experience required – we provide full paid training!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet/exceed quality and productivity metrics
- Collaborate with team members to improve service delivery
- Adhere to company policies and compliance standards
- Participate in ongoing training and development programs
Qualifications
- High school diploma or equivalent required
- Strong communication and active listening skills
- Ability to type 25+ WPM with high accuracy
- Basic computer proficiency (Windows, CRM software)
- Flexibility to work weekends (Sat/Sun shifts available)
- Positive attitude and problem-solving mindset
- Must pass background check and drug screening
- Previous customer service experience preferred