Job Description
Join ConnectCall Solutions as a Customer Service Representative and start your career in a dynamic, supportive environment! We're hiring motivated professionals in Atlanta, GA, offering weekly pay and paid training to ensure your success. Enjoy competitive compensation, flexible scheduling, and opportunities for advancement in our growing call center team.
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call volume, quality scores)
- Collaborate with team members to improve service delivery
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent (required)
- 6+ months customer service or call center experience
- Strong communication and active listening skills
- Ability to navigate multiple software systems simultaneously
- Reliable internet connection for remote work options
- Positive attitude and problem-solving mindset
- Must pass background check and drug screen