Job Description
Join Philadelphia's fastest-growing call center and get paid weekly! We're hiring motivated Customer Service Representatives for immediate start positions. Enjoy competitive pay, comprehensive benefits, and a dynamic team environment. No experience necessary – we provide paid training. Apply today and start earning next week!
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve billing inquiries and service issues efficiently
- Document interactions in CRM systems with 100% accuracy
- Meet daily performance metrics (calls handled, resolution rates)
- Collaborate with team members to improve service quality
- Participate in ongoing training programs
- Maintain strict confidentiality of customer data
Qualifications
- High school diploma or equivalent (GED)
- Strong communication skills (clear speaking voice)
- Basic computer proficiency (typing 25+ WPM)
- Ability to work flexible shifts (evenings/weekends)
- Pass background check and drug screen
- Must be authorized to work in the US
- Previous customer service experience preferred
- Reliable transportation to downtown Philadelphia location