Job Description
Join ConnectCare Solutions as a Customer Service Representative in San Antonio and experience the flexibility of weekly pay! We're hiring motivated individuals for entry-level call center positions with comprehensive paid training. No experience required – we provide everything you need to succeed. Enjoy competitive hourly wages, a supportive team environment, and opportunities for career advancement within our growing company. Weekly pay means you get paid faster, and our paid training program ensures you start confidently from day one. Apply today to begin your rewarding career in customer service!
Responsibilities
- Handle inbound and outbound customer calls with professionalism and empathy
- Resolve inquiries regarding products, services, and account information
- Document interactions accurately in our CRM system
- Meet or exceed performance metrics including call quality and resolution rates
- Collaborate with team members to enhance service delivery
- Adhere to company policies and compliance regulations
- Participate in ongoing training and development sessions
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Ability to type 25+ words per minute
- Basic computer proficiency with Windows OS
- Reliable internet connection for remote work options
- Flexible availability including evenings and weekends
- Pass background and drug screening
- Positive attitude and customer-focused mindset