Job Description
Join our award-winning customer service team in Washington, GA! We're hiring enthusiastic professionals for immediate full-time roles with weekly pay. As a Customer Service Representative, you'll be the heart of our operations, delivering exceptional support to local clients. Enjoy competitive compensation, comprehensive training, and a supportive team environment. No nights or weekends required! Apply today for our hiring event.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism and empathy
- Resolve billing, technical, and service-related issues efficiently
- Document interactions accurately in CRM systems
- Collaborate with support teams to escalate complex cases
- Meet/exceed performance metrics (CSAT, resolution time)
- Proactively identify opportunities to improve customer experience
- Participate in ongoing training and process improvements
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Exceptional communication and problem-solving skills
- Proficient with CRM software (e.g., Salesforce, Zendesk)
- Ability to multitask in fast-paced environment
- Strong attention to detail and organizational skills
- Reliable transportation to our Washington, GA location
- Must pass background check and drug screening