Job Description
Join our dynamic call center team in Philadelphia and enjoy weekly paychecks! We're seeking motivated Customer Service Representatives to deliver exceptional support to clients across Illinois and Pennsylvania. No experience necessary – comprehensive training provided. Immediate start available with flexible day/evening shifts.
At Premiere Connect Solutions, we invest in our people with competitive benefits, career advancement opportunities, and a supportive team environment. Earn while you learn and build lasting professional relationships in one of America's most vibrant cities.
Responsibilities
- Handle inbound/outbound customer inquiries with professionalism and empathy
- Resolve billing, technical, and account-related issues efficiently
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics for call quality and resolution times
- Collaborate with team members to share best practices
- Participate in ongoing product and process training
Qualifications
- High school diploma or equivalent required
- Strong communication and active listening skills
- Ability to navigate multiple software systems simultaneously
- Reliable internet connection for remote work options
- Flexible schedule availability including weekends
- Previous customer service experience preferred but not required