Job Description
Are you a people person looking for stability and great benefits? We are hosting a major Hiring Event in Mesa, AZ, and we want you on our team! We offer Weekly Pay, comprehensive training, and a supportive environment.
As a Customer Service Representative, you will be the face of our brand, helping customers navigate their needs and ensuring their satisfaction.
Responsibilities
- Assist customers via phone, email, and chat with inquiries and problem-solving.
- Process orders, returns, and exchanges accurately.
- Document customer interactions in our CRM system.
- Resolve complaints with patience and professionalism.
- Collaborate with team leads to improve service metrics.
Qualifications
- High School Diploma or GED equivalent.
- Previous customer service experience is a plus but not required.
- Strong verbal and written communication skills.
- Ability to work in a fast-paced, team-oriented environment.
- Basic computer literacy and typing skills.