Job Description
Join our dynamic team at Premier Support Solutions as a Customer Service Representative and enjoy the convenience of weekly pay! We're hosting an exclusive hiring event in Wichita, KS to fill multiple positions with motivated professionals who thrive in fast-paced environments. This role offers competitive compensation, comprehensive training, and a supportive culture where your growth is prioritized.
What We Offer:
- Weekly paychecks for financial flexibility
- Comprehensive benefits package (medical/dental/vision)
- 401(k) with company matching
- Paid time off and holiday pay
- Career advancement opportunities
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer concerns with empathy and efficiency
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (e.g., CSAT, AHT)
- Collaborate with team members to improve processes
- Participate in ongoing training and development
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience
- Strong communication and problem-solving skills
- Proficiency with Microsoft Office and CRM software
- Ability to work flexible shifts (including evenings/weekends)
- Positive attitude and resilience under pressure