Job Description
Join our dynamic team as a Customer Service Representative and enjoy the benefit of weekly pay! We're hosting a hiring event for motivated individuals passionate about delivering exceptional customer experiences. This role offers stability, growth opportunities, and the chance to make a real impact in our clients' lives. Open positions available in Indianapolis, IN and Georgia!
What We Offer:
- Weekly paychecks
- Comprehensive training program
- Health benefits (after 60 days)
- Clear career advancement path
- Supportive team environment
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Process orders, returns, and account updates accurately
- Document interactions in CRM systems
- Collaborate with team to improve service quality
- Meet/exceed performance metrics (CSAT, resolution time)
- Adhere to compliance and security protocols
Qualifications
- High school diploma or equivalent (required)
- 1+ years customer service experience (preferred)
- Exceptional verbal/written communication skills
- Strong problem-solving abilities
- Proficiency with Microsoft Office and CRM tools
- Ability to work flexible shifts (including weekends)
- Positive attitude under pressure
- Background check and drug screen required