Job Description
Are you looking for Weekly Pay and a career that values your skills? Horizon Staffing Solutions is hosting an exclusive Hiring Event in Wichita, KS, to recruit top-tier Customer Service Representatives. This is your opportunity to join a dynamic team and secure a position with immediate availability.
As a Customer Service Representative, you will be the face of our brand, ensuring our clients receive the highest level of support. We are looking for individuals who are driven, empathetic, and ready to excel in a fast-paced environment.
Responsibilities
- Manage High-Volume Inquiries: Process customer calls, emails, and live chats efficiently and accurately.
- Resolve Issues: Diagnose customer problems and provide effective, timely solutions to ensure satisfaction.
- Sales & Support: Assist in cross-selling products and services while maintaining a friendly demeanor.
- Data Entry: Maintain accurate records of customer interactions and transactions.
- Team Collaboration: Work closely with the support team to improve processes and service quality.
- Event Support: Assist in the smooth execution of the hiring event and onboarding processes.
Qualifications
- Experience: Previous experience in customer service, retail, or call center environments is preferred.
- Communication: Excellent verbal and written communication skills with a professional tone.
- Computer Skills: Proficiency in Microsoft Office Suite and CRM software.
- Reliability: Ability to work a flexible schedule, including weekends and holidays.
- Education: High school diploma or GED required.
- Attitude: A positive, solution-oriented mindset and a strong desire to help others.