Job Description
Join our dynamic team in San Antonio as a Customer Service Representative and enjoy the benefits of weekly pay and comprehensive paid training! We're seeking motivated individuals to deliver exceptional support to our diverse client base. This role offers stability, growth opportunities, and a supportive work environment in one of Texas's most vibrant cities.
What We Offer:
- Weekly paychecks for immediate financial flexibility
- 5-day paid training program (no experience necessary)
- Competitive hourly wages with performance bonuses
- Health benefits and retirement plans after 90 days
- Modern facilities with free parking and transit access
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call quality, resolution rates)
- Collaborate with team leads to improve service delivery
- Adhere to company policies and compliance standards
- Participate in ongoing training and development sessions
Qualifications
- High school diploma or equivalent (GED)
- Basic computer literacy and typing skills (30+ WPM)
- Clear communication in English (Spanish fluency a plus)
- Ability to work flexible shifts including weekends
- Strong problem-solving and conflict resolution skills
- No prior experience required (training provided)
- Pass background check and drug screening
- Must be authorized to work in the US