Job Description
Join Austin Community Solutions as a Customer Service Representative and enjoy weekly pay with comprehensive paid training! We're seeking passionate individuals to deliver exceptional service to our Austin community while building a rewarding career. No experience required – our paid training program equips you with all necessary skills. Enjoy competitive pay, flexible schedules, and a supportive team environment. Apply today and start earning weekly while making a difference!
Responsibilities
- Handle inbound/outbound calls and emails from customers with professionalism and empathy
- Resolve inquiries, troubleshoot issues, and provide accurate product/service information
- Document interactions and maintain detailed case records in CRM systems
- Collaborate with team members to ensure seamless customer experiences
- Meet/exceed performance metrics including resolution times and satisfaction scores
- Participate in ongoing training to enhance product knowledge and service skills
Qualifications
- High school diploma or equivalent (college degree preferred)
- Strong communication and interpersonal skills
- Basic computer proficiency with ability to learn new software quickly
- Positive attitude and problem-solving mindset
- Ability to work in a fast-paced environment with minimal supervision
- Reliable transportation to our Austin office
- Must pass background check and drug screening