Job Description
Are you looking for a rewarding career with a company that values your time and effort? Horizon Contact Solutions is hiring Customer Service Representatives immediately in Virginia Beach, VA. We offer a competitive hourly wage, weekly paychecks, and a supportive team environment.
Whether you are an experienced professional or looking to start your career, we provide comprehensive training to get you up to speed quickly. Join us and enjoy the flexibility of immediate start dates while helping our clients resolve their inquiries with excellence.
Responsibilities
- Manage incoming customer inquiries via phone, email, and live chat.
- Resolve product or service issues with patience and accuracy.
- Update customer account information and maintain accurate records.
- Escalate complex issues to the appropriate department when necessary.
- Collaborate with the sales and support team to improve service quality.
Qualifications
- High school diploma or GED equivalent.
- Strong verbal communication and active listening skills.
- Basic computer proficiency and typing skills.
- Ability to work in a fast-paced, high-volume environment.
- Reliable internet connection and headset for remote or hybrid work.