Job Description
Join our dynamic team at ClientFirst Solutions as a Weekend Customer Service Representative! We're hosting an exclusive hiring event in Atlanta for passionate individuals ready to deliver exceptional customer experiences. This weekend shift role offers competitive pay, comprehensive training, and opportunities for growth in a supportive environment. If you thrive in fast-paced settings and enjoy helping others, apply now to secure your spot at our hiring event!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer concerns with empathy and efficiency
- Process transactions and update account information accurately
- Collaborate with team members to maintain service standards
- Document interactions in CRM systems
- Identify opportunities for process improvements
- Participate in weekend shift rotations (Sat/Sun)
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work independently and in team settings
- Proficiency with basic computer applications
- Flexibility to work weekend shifts (Sat/Sun)
- Positive attitude and customer-focused mindset
- Reliable transportation to Atlanta event location