Job Description
Launch Your Career in Customer Support with Paid Training and Flexible Hours!
TechConnect Global is currently seeking dedicated Chat Support Representatives to join our high-performing team in Dallas, TX. We are committed to professional development and offer comprehensive paid training to ensure you are fully equipped to provide exceptional service.
This is an ideal opportunity for those seeking part-time jobs in Dallas or looking to transition into a role that offers both stability and growth. We value your potential and are looking for individuals who are eager to learn and excel.
Responsibilities
- Respond to customer inquiries via live chat with speed, accuracy, and a professional tone.
- Provide detailed product information and technical troubleshooting assistance.
- Resolve customer issues and complaints while maintaining high satisfaction scores.
- Document all interactions and update customer records in our CRM system.
- Collaborate with the wider support team to improve service protocols and efficiency.
- Stay updated on product knowledge through continuous training sessions.
Qualifications
- High school diploma or GED required.
- Excellent written communication skills and grammar proficiency.
- Ability to type at least 40 words per minute.
- Reliable high-speed internet connection and a quiet workspace.
- Previous customer service experience is a plus but not required.
- Ability to work flexible shifts, including evenings and weekends.