Job Description
Join Our Dallas Hiring Event for Daily Pay Call Center Roles!
ConnectCall Solutions is seeking motivated Customer Service Representatives for our Dallas call center. Enjoy the flexibility of part-time work with daily pay – no more waiting for weekly checks! As a vital member of our team, you'll provide exceptional support to clients while building your career in customer service.
Why Join Us?
- Daily pay via PayActiv
- Comprehensive paid training
- Flexible scheduling options
- Performance-based bonuses
- Growth opportunities to team lead roles
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Maintain detailed call documentation in CRM systems
- Meet daily performance metrics (call quality, resolution time)
- Collaborate with team members to resolve complex issues
- Adhere to company compliance and security protocols
Qualifications
- High school diploma or equivalent (GED)
- 6 months+ customer service experience preferred
- Strong communication and problem-solving skills
- Ability to type 30+ WPM with accuracy
- Reliable internet connection for remote work option
- Flexibility to work evenings/weekends
- Must pass background check and drug screening