Job Description
Join our award-winning call center team and experience the freedom of daily pay! We're seeking motivated Customer Service Representatives for immediate openings in San Antonio. Enjoy competitive hourly rates with optional same-day pay through our partnership with DailyPay. No weekends or holidays required!
What We Offer:
- Daily pay option (access earnings after each shift)
- Comprehensive paid training
- Health benefits and retirement plan eligibility
- Performance-based bonuses
- Modern downtown location with free parking
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve billing and service inquiries efficiently
- Document interactions accurately in CRM systems
- Meet/exceed quality and productivity metrics
- Collaborate with team members to improve processes
- Adhere to strict confidentiality protocols
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent (GED)
- Minimum 6 months customer service experience
- Typing speed of 35+ WPM with accuracy
- Strong verbal communication skills
- Ability to work flexible shifts (including evenings)
- Proficient with Microsoft Office suite
- Pass background check and drug screen
- Authorized to work in the US