Job Description
Join Phoenix's fastest-growing call center with DAILY PAY! We're hiring enthusiastic Customer Service Agents for our high-volume inbound/outbound support center. No experience required – we provide paid training and immediate start dates. Work in a modern, climate-controlled facility with flexible scheduling options. This is your chance to launch a rewarding career in customer service with next-day paychecks!
Responsibilities
- Handle 50-80 inbound/outbound calls daily for Fortune 500 clients
- Resolve customer inquiries using CRM systems (training provided)
- Meet/exceed quality and productivity metrics (80+ CSAT)
- Document interactions accurately in Salesforce database
- Collaborate with team leads to improve service protocols
- Participate in bi-weekly coaching sessions
- Adhere to strict compliance and privacy guidelines
Qualifications
- High school diploma or equivalent (GED accepted)
- 18+ years old with valid photo ID
- Clear background check and drug screen (company-paid)
- Minimum 35 WPM typing speed
- Basic computer proficiency (Windows/MS Office)
- Strong communication skills in English
- Reliable transportation to Tech Drive location
- Ability to work flexible shifts (6AM-10PM)