Job Description
Join our dynamic call center team and get paid daily! We're seeking motivated Customer Service Representatives to start immediately in Portland, OR. Enjoy flexible scheduling, competitive pay, and comprehensive training in a supportive environment. Help us deliver exceptional client experiences while advancing your career in customer service.
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries and technical issues efficiently
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call time, resolution rate)
- Collaborate with team to improve service quality
- Participate in ongoing product knowledge training
- Adhere to compliance and security protocols
Qualifications
- High school diploma or equivalent
- 1+ years customer service/call center experience
- Strong verbal communication and active listening skills
- Ability to type 30+ WPM
- Proficient with basic computer applications
- Reliable transportation to downtown Portland
- Flexible availability including weekends
- Positive attitude and problem-solving mindset