Job Description
Join ConnectCare Solutions as a Call Center Agent and transform your career with daily pay and paid training! We're seeking motivated professionals in Tampa, FL to deliver exceptional customer service while enjoying the financial flexibility of same-day pay. No experience required – we provide comprehensive paid training to set you up for success. Build a stable career with growth opportunities, competitive benefits, and a supportive team environment. Apply today and start earning tomorrow!
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve customer inquiries, complaints, and technical issues
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics for call volume and quality
- Collaborate with team members to improve service delivery
- Adhere to company policies and regulatory compliance
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Ability to type 30+ WPM with accuracy
- Basic computer proficiency (Windows, CRM software)
- Reliable transportation to our Tampa office
- Flexible availability including evenings/weekends
- Passion for helping others and problem-solving