Job Description
Join FlexiServe Solutions as a Local Customer Service Representative and enjoy the flexibility of daily pay with immediate start opportunities! We're seeking passionate individuals in San Francisco to deliver exceptional support to our diverse client base. This role offers competitive compensation, modern remote work options, and a chance to make a tangible impact in your community. Grow your career with us while enjoying work-life balance through our flexible scheduling.
Responsibilities
- Resolve customer inquiries via phone, email, and chat with empathy and efficiency
- Process daily transactions and maintain accurate client records
- Collaborate with cross-functional teams to address complex service issues
- Utilize CRM systems to track interactions and ensure service quality
- Identify opportunities to improve customer experience workflows
- Adhere to company policies and regulatory compliance standards
Qualifications
- High school diploma or equivalent required; associate's degree preferred
- Minimum 1 year customer service experience in a fast-paced environment
- Proficiency with CRM software (Salesforce, Zendesk) and MS Office Suite
- Exceptional verbal/written communication and conflict resolution skills
- Ability to work independently with minimal supervision
- Must pass background check and drug screening
- Available for flexible shifts including weekends