Job Description
Join our award-winning customer service team and experience the freedom of daily pay! We're seeking passionate Customer Service Representatives in Denver to deliver exceptional support while enjoying next-day payment options. This immediate-start opportunity offers flexible scheduling, comprehensive training, and a dynamic team environment. Perfect for professionals seeking financial flexibility without compromising on career growth.
Responsibilities
- Resolve customer inquiries via phone, email, and chat with 95%+ satisfaction rate
- Process orders, returns, and account modifications using CRM systems
- Collaborate with team to resolve escalated issues and improve workflows
- Document interactions accurately in Salesforce and Zendesk platforms
- Meet daily performance metrics including handle time and conversion rates
- Participate in ongoing training to enhance product knowledge
Qualifications
- 1+ years customer service or call center experience
- Proficiency with CRM software (Salesforce/ZenDesk preferred)
- Excellent verbal/written communication skills
- Ability to multitask in fast-paced environment
- High school diploma or equivalent required
- Must pass background check and drug screen
- Available for flexible shifts including weekends