Job Description
Join our dynamic team at Apex Solutions Group for an exclusive hiring event in Louisville, KY! We're seeking passionate Local Customer Service Representatives with the unique benefit of daily pay – get your earnings instantly after each shift! This is your chance to launch a rewarding career in customer service with flexible scheduling and growth opportunities. No experience required – we provide comprehensive training!
Why work with us?
• Daily pay option (next-day payouts)
• Comprehensive benefits package
• Career advancement pathways
• Modern downtown Louisville workspace
• Supportive team environment
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Meet daily performance metrics (call quality, resolution times)
- Collaborate with team members to improve service processes
- Participate in ongoing training and skill development
Qualifications
- High school diploma or equivalent (college preferred)
- Minimum 1 year customer service experience
- Strong verbal/written communication skills
- Proficient with Microsoft Office and CRM platforms
- Ability to work in fast-paced environment
- Reliable transportation to downtown location
- Positive attitude with problem-solving mindset