Job Description
Join our immediate-hiring event for Customer Service Representatives in Louisville, KY! Enjoy same-day pay while delivering exceptional support to local customers. This full-time role offers competitive compensation, comprehensive training, and career growth opportunities within our award-winning team.
As a cornerstone of our customer experience, you'll resolve inquiries efficiently while representing Louisville's premier service provider. We value local talent and offer flexible scheduling to support work-life balance.
Responsibilities
- Handle inbound/outbound customer calls and digital communications
- Resolve billing, technical, and account-related inquiries
- Document interactions accurately in CRM systems
- Collaborate with support teams to resolve complex issues
- Meet/exceed performance metrics for call quality and resolution
- Participate in ongoing product and process training
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience
- Strong communication and problem-solving skills
- Proficiency with CRM software and MS Office
- Ability to work flexible shifts including weekends
- Pass background check and drug screening