Job Description
Join FlexiPay Solutions for an exclusive hiring event offering daily pay Customer Service Representative positions! We're seeking energetic professionals to deliver exceptional support while enjoying immediate compensation for your work. This is your opportunity to launch a rewarding career in Philadelphia's thriving customer service sector with flexible scheduling and competitive benefits.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing, technical, and account-related issues
- Document interactions accurately in CRM systems
- Meet daily performance metrics for call quality and resolution
- Collaborate with team members to improve service standards
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong typing skills (40+ WPM)
- Proficient with Microsoft Office and CRM software
- Excellent verbal/written communication skills
- Ability to work flexible shifts including evenings/weekends
- Positive attitude and problem-solving mindset