Job Description
Join Our Detroit Hiring Event: Daily Pay Customer Service Reps Needed!
Ready to start earning tomorrow? Premier Support Solutions is hosting a one-day hiring event for motivated Customer Service Representatives in Detroit, MI. Enjoy daily pay, comprehensive benefits, and a supportive team environment. No experience? No problem—we provide paid training!
Why Join Us?
- Same-day pay via PayActiv
- Health/dental/vision insurance
- 401(k) with company match
- Paid time off
- Career advancement opportunities
Perfect for recent grads, career changers, or anyone seeking financial flexibility. Apply now to secure your spot at our exclusive hiring event!
Responsibilities
- Handle inbound/outbound calls, emails, and chats with professionalism
- Resolve customer inquiries and technical issues efficiently
- Document interactions using CRM systems (Salesforce training provided)
- Meet/exceed performance metrics (CSAT, FCR, AHT)
- Collaborate with cross-functional teams to improve processes
- Adhere to PCI compliance and data security protocols
- Participate in ongoing product training
Qualifications
- High school diploma or equivalent (degree preferred)
- 1+ years customer service experience (fresh grads welcome)
- Strong typing skills (35+ WPM)
- Excellent verbal/written communication
- Ability to multitask in fast-paced environments
- Proficient with Microsoft Office Suite
- Must pass background/drug screening
- Reliable transportation to downtown Detroit location