Job Description
Join our award-winning customer support team and launch your career in the thriving call center industry! ConnectCare Solutions is seeking motivated individuals for immediate full-time entry-level positions in Charlotte, NC. No experience required – we provide comprehensive training and growth opportunities. Enjoy competitive pay, benefits package, and a supportive work environment where your voice matters.
Why Join Us?
- Immediate start opportunities
- Paid training and certifications
- Health/dental/vision benefits after 60 days
- Clear career advancement paths
- Modern, tech-equipped workspace
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve customer inquiries and technical issues
- Document interactions in CRM systems accurately
- Meet daily performance metrics (call volume/quality)
- Collaborate with team members for complex solutions
- Adhere to compliance and security protocols
Qualifications
- High school diploma or equivalent
- Strong communication skills (written/spoken)
- Basic computer proficiency
- Ability to multitask in fast-paced environment
- Positive attitude and problem-solving mindset
- Reliable transportation and punctuality