Job Description
Join our award-winning customer service team in Columbus! We're seeking motivated individuals to deliver exceptional support experiences. Enjoy comprehensive training, career advancement opportunities, and a dynamic team environment. No experience required – we provide all the tools you need to succeed. Apply today and start your journey with us immediately!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet daily performance metrics (quality/speed)
- Collaborate with team members to improve processes
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent
- Strong communication and active listening skills
- Basic computer proficiency (typing 30+ WPM)
- Ability to work flexible shifts (including weekends)
- Positive attitude and problem-solving mindset
- Pass background/drug screening