Job Description
Join our award-winning customer service team at ConnectCare Solutions! We're hosting an exclusive hiring event for motivated individuals ready to launch their careers in Indianapolis. No experience needed—comprehensive paid training provided. Enjoy competitive pay, comprehensive benefits, and a vibrant team environment. Grow your career while making a difference in your community!
What We Offer:
- Comprehensive paid training program
- Health, dental, and vision insurance
- Tuition reimbursement opportunities
- Career advancement pathways
- Flexible scheduling options
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve inquiries and provide solutions efficiently
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call quality, resolution rates)
- Collaborate with team members to improve service delivery
- Adhere to company policies and compliance standards
- Participate in ongoing training and development
Qualifications
- High school diploma or equivalent (GED accepted)
- Excellent verbal communication skills
- Strong problem-solving abilities
- Ability to multitask in fast-paced environment
- Basic computer proficiency (typing 25+ WPM)
- Positive attitude and customer-focused mindset
- Reliable transportation to our downtown location
- Ability to work flexible shifts including evenings/weekends