Job Description
Join our dynamic team at ConnectServe Solutions! We're hosting an exclusive hiring event for motivated individuals seeking entry-level call center opportunities in Oklahoma City. No experience required – we provide comprehensive training to launch your customer service career. Enjoy competitive pay, flexible scheduling options, and growth opportunities within our supportive environment. Our state-of-the-art facility offers modern amenities and a collaborative culture focused on employee success.
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve customer inquiries regarding products/services using CRM systems
- Document interactions accurately in our customer database
- Meet daily performance metrics for call volume and quality
- Collaborate with team members to improve service processes
- Participate in ongoing training and development programs
Qualifications
- High school diploma or equivalent required
- Strong communication and active listening skills
- Ability to navigate computer systems and multitask
- Positive attitude with problem-solving mindset
- Reliable attendance and punctuality
- Basic typing skills (minimum 30 WPM)
- Pass background check and drug screening