Job Description
Join ConnectCare Solutions' exclusive hiring event for entry-level call center professionals in Jacksonville! No experience required – we're seeking motivated individuals ready to launch their customer service careers. Enjoy competitive pay, comprehensive training, and growth opportunities in a supportive team environment. Apply today and interview on-site!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries and provide accurate information
- Document interactions in CRM systems with precision
- Meet daily performance metrics for quality and efficiency
- Collaborate with team members to enhance service delivery
- Adhere to compliance protocols and company policies
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication and active listening skills
- Ability to navigate multiple software applications
- Reliable transportation to Jacksonville office
- Flexible availability including weekends (if required)
- Basic computer proficiency with typing speed of 25+ WPM
- Positive attitude and problem-solving mindset