Job Description
Join our award-winning customer service team in Louisville, KY! We're seeking motivated entry-level professionals to provide exceptional support to our clients. No prior experience required – we provide comprehensive training to launch your career in customer service. Enjoy competitive pay, flexible scheduling options, and a supportive team environment. Immediate start positions available!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries and technical issues efficiently
- Document interactions accurately in CRM systems
- Meet daily performance metrics for call volume and quality
- Collaborate with team members to improve service standards
- Adhere to company policies and compliance guidelines
Qualifications
- High school diploma or equivalent required
- Strong communication and active listening skills
- Basic computer proficiency with Windows OS
- Ability to multitask in a fast-paced environment
- Positive attitude and problem-solving mindset
- Reliable transportation to our Louisville facility
- No experience necessary – training provided!