Job Description
Join our award-winning customer service team in Memphis! We're seeking motivated individuals for entry-level call center positions with comprehensive paid training. No prior experience required – we provide all the tools you need to succeed.
Why Choose Us?
- Full-time positions with competitive hourly wages
- 2-week paid training program
- Health benefits and retirement plans
- Clear career advancement paths
- Supportive team environment
Work in a modern downtown Memphis facility with flexible scheduling options. Help us deliver exceptional customer experiences while building a stable career.
Responsibilities
- Handle inbound/outbound customer calls professionally
- Resolve customer inquiries and technical issues
- Document interactions in CRM systems
- Meet performance metrics (call quality, resolution time)
- Collaborate with team members for complex cases
- Adhere to company policies and security protocols
- Participate in ongoing training and coaching
Qualifications
- High school diploma or equivalent
- Strong communication skills (written/spoken)
- Basic computer proficiency
- Ability to multitask in fast-paced environment
- Positive attitude and problem-solving mindset
- Reliable attendance and punctuality
- Pass background check and drug screen
- No call center experience required