Job Description
Join our dynamic team at ConnectFirst Solutions! We're hosting an exclusive hiring event for motivated individuals seeking no-experience-required call center roles in Milwaukee. Enjoy competitive pay, comprehensive paid training, and opportunities for career advancement. No prior experience needed – we provide all training! Bring your positive attitude and customer service mindset to our downtown Milwaukee office. Interviews on the spot – bring your resume!
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve customer inquiries, complaints, and account issues
- Document interactions accurately in our CRM system
- Meet daily performance metrics including call volume and quality
- Collaborate with team members to improve service delivery
- Adhere to company policies and regulatory requirements
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency with willingness to learn software
- Reliable transportation to downtown Milwaukee location
- Flexible availability including evenings/weekends as needed
- Positive attitude and problem-solving mindset