Job Description
Join Oakland's fastest-growing customer service team! We're hiring motivated individuals for immediate full-time call center positions. No experience required – we provide comprehensive paid training and career advancement opportunities. Enjoy competitive pay, health benefits, and a supportive team environment. Perfect for recent graduates or career changers seeking stable employment with growth potential.
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet/exceed daily performance metrics (quality/speed)
- Collaborate with team members to improve processes
- Participate in ongoing training and development
- Maintain positive brand representation at all times
Qualifications
- High school diploma or equivalent (required)
- Strong communication skills in English (required)
- Basic computer proficiency (typing 30+ WPM)
- Ability to work flexible shifts (including weekends)
- Positive attitude and problem-solving mindset
- Reliable transportation to our downtown Oakland office
- Passion for helping others
- No prior experience necessary – training provided!