Job Description
Join our dynamic call center team in the heart of NYC! ConnectServe Solutions is hosting a hiring event for motivated individuals seeking no-experience-required customer service careers. We provide comprehensive training, career growth opportunities, and a supportive environment. Perfect for recent graduates or career changers looking to start in the thriving NYC tech and service industry. Apply today to secure your spot at our exclusive hiring event!
Responsibilities
- Handle inbound/outbound customer inquiries with professionalism
- Resolve customer issues through multi-channel support (phone, email, chat)
- Document interactions accurately in CRM systems
- Meet daily performance metrics for call volume and quality
- Collaborate with team members to enhance service delivery
- Participate in ongoing training programs
Qualifications
- No prior experience required – we train everyone!
- High school diploma or equivalent
- Strong verbal communication skills
- Basic computer proficiency
- Ability to work in a fast-paced environment
- Positive attitude and problem-solving mindset
- Must be available for our hiring event on June 20, 2024